SunPower Scores 90% NPS on 26 Starbucks Solar Installations
SPWR•SunPower completed 26 commercial solar installations for Starbucks and secured a 90% Net Promoter Score, a world-class measure of customer satisfaction. The score reflects SunPower’s 100% first-pass yield quality standard, underpinning system reliability and one of the lowest cost per kilowatt-hour metrics.
1. Completion of 26 Starbucks Solar Installations
SunPower successfully delivered 26 commercial solar energy systems to Starbucks locations, adhering to project timelines and technical specifications across multiple markets. This execution underscores the company’s capacity to manage large-scale commercial deployments.
2. Achievement of 90% Net Promoter Score
Starbucks awarded SunPower a 90% Net Promoter Score, a world-class indicator of customer satisfaction and loyalty. The score aggregates feedback on product technology, installation quality, system activation performance, and ongoing support.
3. Quality Standards Driving Performance
SunPower’s commitment to achieving a 100% first-pass yield on every installation step supports its zero-defect quality approach. This focus enhances long-term system reliability and contributes to one of the lowest cost per kilowatt-hour outcomes in the commercial solar sector.
4. Executive Perspectives
CEO T.J. Rodgers noted that reaching a 90% NPS reflects a year of focused effort on execution consistency and customer success. EVP Surinder S. Bedi emphasized the company’s quality standard as key to driving exceptional reliability, aesthetics, and cost efficiency for clients.
