Travelport, Booked AI, Basis Theory and Mastercard complete AI-powered flight booking and payment
MA•Travelport, Booked AI, Basis Theory and Mastercard completed a live AI-powered flight booking and payment through a joint collaboration. The AI agent made the purchase within a customer conversation using existing airline booking and payment infrastructure.
1. Booking and payment
The AI agent completed a flight purchase within a customer conversation using existing airline booking and payment infrastructure. The airline remained the merchant and retained control of payment processing without an intermediary checkout. Mastercard linked customer consent to the payment, while tokenized credentials kept the underlying card number hidden from the agent.
