UiPath expands automation partnership with Philippines telecom PLDT to scale AI-driven service delivery

PATH•2026-09-11

UiPath deepens partnership with PLDT

UiPath entered a partnership with PLDT to scale service delivery in the Philippines using the UiPath Platform amid rising demand for digital connectivity.

Deployment adds orchestration and agentic AI to speed knowledge retrieval, cut manual work by 25%-35%, and improve customer response times by up to 80%.

PLDT estimates 12 FTE-equivalent annual capacity gains, 43,000-55,000 hours saved per year across initiatives, and risk reviews cut to 5 minutes-1 day.

UiPath expands automation partnership with Philippines telecom PLDT to scale AI-driven service delivery

UiPath deepens partnership with PLDT

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