Upbound Group releases transcript of Q2 2026 earnings call
UPBD•Operating trends and outlook
Acima GMV fell 11% in Q2, pressured by the incidents, tighter underwriting, and macro headwinds. The outlook calls for full-year GMV to be flat to down low single digits, with a return to growth in Q4.
Brigit revenue rose 37% year over year on double-digit subscription growth. Brigit also signed a multi-year partnership with Experian to offer Earned Wage Access to Experian Money Plus members.
Cybersecurity incidents and remediation
Management disclosed Q2 cybersecurity incidents tied to unauthorized access to certain non-sensitive customer information, contributing to about $13 million in elevated fraudulent contract losses at Acima.
Remediation steps underway include enhanced authentication, added fraud detection and monitoring, and other security upgrades. Federal law enforcement has been notified, and the investigation is ongoing.
Q2 earnings call participants and discussion
Upbound Group discussed Q2 2026 results on a July 30 earnings call with the CEO, CFO, and SVP of Finance; analysts from Raymond James, KeyBanc, Jefferies, TD Cowen, Stephens, Loop Capital, and BofA participated.
