U.S. Bancorp Appoints Toby Clements as COO to Lead 16,000 Employees
U.S. Bancorp named Toby Clements senior executive vice president and chief operations officer effective April 13, overseeing client service centers and global operations teams of over 16,000 employees. He will join the managing committee and succeed retiring operations head Souheil Badran.
1. Leadership Appointment
Toby Clements will become senior executive vice president and chief operations officer at U.S. Bancorp on April 13, reporting directly to CEO Gunjan Kedia.
2. Operational Scope
In his new role, Clements will manage the company’s client service centers and global operations teams, totaling more than 16,000 employees across multiple regions.
3. Succession Details
Clements will join the managing committee and replace Souheil Badran, who announced his retirement after strengthening the bank’s operational foundation.
4. Professional Background
Clements joined U.S. Bank in 2017, leading European operations and client service centers, and previously held executive roles at PTSB, Tesco Bank, Navigant and Barclays; he holds degrees from the University of Southampton and INSEAD.