Verra Mobility survey finds 72% of Americans expect next vehicle to function like smartphone
VRRM•A Verra Mobility survey of 2,000 U.S. drivers found 72% expect their next vehicle to function like a smartphone, and 51% said connected features could influence purchase decisions.
1. Connected vehicle expectations
The survey found active use of manufacturers’ connected services rose to 54% from 49% in 2024, while familiarity with the term “connected vehicle” reached 69%. Among drivers ages 18-24, 67% use at least one connected service, compared with 44% of those ages 55-64.
2. Data-sharing concerns
While 66% said they would share driving or location data for benefits, only 14% said they fully understand what data is collected.
