Vodafone cuts monthly service issue tickets 25% through network automation
VOD•Vodafone said network automation reduced monthly service-issue tickets by 25%, while coordinated router upgrades were completed almost 70% faster with zero incidents.
1. Automation results
Vodafone said its multiyear, companywide program to develop a fully autonomous network reduced monthly service-issue tickets by 25% and delivered annual energy savings of tens of gigawatt-hours. Daily 5G radio power consumption fell by double-digit percentages through energy-management initiatives.
2. Faster upgrades
Coordinated upgrades across thousands of routers were completed almost 70% faster, with zero incidents. Vodafone said mobile data traffic almost tripled over five years, while pan-European fixed-network traffic increased almost 60% over four years.
