WEX survey shows 74% of travel intermediaries expect growth despite geopolitical uncertainty
WEX•Survey finds travel intermediaries still expect growth
WEX survey of 300 travel executives showed 74% of travel intermediaries still expect growth this year despite Middle East conflict.
Legacy payment constraints were seen as a risk to customer loyalty by 79% of respondents; 57% cited limits on 24/7 payment support.
Modernizing payment strategy was viewed as a growth driver, with 59% linking long-term enterprise growth to proactive payments innovation.
Supplier insolvency risk rose for 84% over the past 12 months; 82% said stronger chargeback frameworks could cut losses.
Automation plans accelerated, with 59% targeting AI for customer assistance; 54% planning agentic AI for discovery under human control.
