XBP Global-backed report details ROI framework and pilot-to-scale roadmap for IDP adoption
XBP Global, which employs 11,000 people, backed an Everest Group report showing public sector agencies are deploying AI-driven Intelligent Document Processing to handle large volumes of documents. The report details a government-tailored ROI framework, a pilot-to-scale roadmap and benefits including stronger compliance, faster workflows and reduced backlogs.
1. Public Sector Shift to AI-Enabled Workflows
Public sector agencies that previously relied on paper forms, scanned images, emails and handwritten submissions are adopting AI-driven Intelligent Document Processing to improve decision accuracy, accelerate processing times and strengthen auditability. As resource constraints mount, agencies are prioritizing scalable digital workflows over manual correspondence management and compliance reporting.
2. Government-Tailored ROI and Implementation Roadmap
The report presents a government-specific ROI framework and an illustrative impact model, alongside a pilot-to-scale roadmap designed to guide agencies through assessment, proof-of-concept and enterprise-wide deployment. It also includes value-chain use cases demonstrating measurable outcomes, such as reduced operational backlogs and enhanced service equity.
3. XBP Global's Sponsorship and Capabilities
XBP Global backed this analysis and leverages its agentic AI platforms and global footprint—spanning 20 countries and 11,000 employees—to support large-scale digital transformations. The company highlights its experience with over 2,500 clients, including Fortune 100 organizations, to drive hyper-automation in both public and private sectors.