On April 17, 2026, ZTO Express issued its 2025 Sustainability Report, marking the ninth consecutive annual disclosure and a strategic upgrade from compliance to value creation. The report is organized around five pillars—green development, innovation, talent cultivation, stakeholder value and governance—to align the company’s growth with long-term ESG and operational objectives.

ZTO has accelerated its full-chain green logistics system through large-scale photovoltaic projects and the rollout of unmanned delivery fleets, driving last-mile carbon reductions. These initiatives, alongside low-carbon operation models, have been recognized as industry exemplars and have materially lowered emissions across its network.

Leveraging big data and AI, ZTO optimized network-wide efficiency and strengthened last-mile fulfillment capabilities. The company also expanded its rural logistics network and integrated express delivery with manufacturing sectors to support urban-rural connectivity and broader e-commerce growth.

Enhanced governance structures and compliance controls have propelled improvements in major international ESG ratings and industry ranking. ZTO’s social impact broadened through educational support, disability assistance programs and charitable initiatives, reinforcing its brand value and stakeholder trust.