How does the 7-day free trial work?
Start your trial when you pick Monthly or Yearly. You get full Pro access for 7 days at no charge. If you cancel before day 7, you are not billed. Otherwise, your card is charged for the plan you selected and your subscription begins.
Can I switch between Monthly and Yearly billing?
Yes. Change billing periods anytime from your account settings. Switching to Yearly applies immediately and prorates the remaining balance. Switching to Monthly takes effect at your next renewal.
Can I cancel my subscription anytime?
Yes. Cancel from your account settings and your access continues through the end of the current billing period. Web subscriptions are billed through Stripe; iOS subscriptions are managed through Apple, as outlined in our Terms of Service.
Do you offer refunds?
Annual subscriptions are eligible for a prorated refund if requested within 30 days of the charge. Monthly subscriptions are non-refundable, but you can cancel anytime and keep access through the end of the period. iOS subscription refunds are handled by Apple.
Does it matter if I subscribe on web or iOS?
Pricing is the same on both. Web subscriptions are billed through Stripe and managed in your Rallies account settings. iOS subscriptions are billed through Apple and managed in your Apple ID settings. Your Pro access works across web and iOS regardless of where you signed up.
How does Enterprise pricing work?
Enterprise pricing is custom based on team size, data and integration needs, support level, and onboarding scope. Email support@rallies.ai with what you are looking to do and we will follow up with a quote.