3Sixty Insights report flags low HCM platform usage, backs Insperity HRScale approach
NSP•3Sixty Insights report highlights low HCM platform usage
Insperity highlighted new 3Sixty Insights research on service-enabled HCM, citing low utilization of HCM platform capabilities across organizations.
The study found 13% of organizations fully use most or all HCM capabilities, while 12% consider themselves sophisticated HCM users.
The report said 49% of companies would pay more for better provider support, signaling demand for added services around HCM deployments.
Service-enabled HCM users reported 10%–15% fewer incidents on average, with fewer issues in performance management and benefits administration.
