78% of Operators Cite Bonus Abuse, $3.2M Exposure per Fraud Network in Gaming
LexisNexis Risk Solutions finds bonus abuse cited by 78% of North American gaming operators, with single networks causing up to $3.2 million exposure. Fraud at account creation and withdrawals drives 60% of losses, prompting 81% of operators to invest in automated KYC and real-time fraud detection.
1. Survey Reveals Bonus Abuse as Top Fraud
A LexisNexis Risk Solutions survey of 993 North American gaming decision-makers finds bonus abuse now ranks as the single most prevalent fraud threat at 78%, driven by synthetic identities and multiple-account schemes exploiting promotional offers.
2. Significant Financial Exposure and Fraud Hotspots
Global contributory networks detected over 95,000 fraud events tied to a single abuse network, representing up to $3.2 million exposure. Fraud concentrates at account creation and withdrawal stages, accounting for roughly 60% of total losses.
3. Industry Defense Strategies
Eighty-one percent of operators warn that moderate onboarding friction risks customer loss, steering investments toward automated KYC processes and real-time fraud detection tools. Only 20% currently share intelligence despite benefits like faster detection and fewer false positives.
4. Implications for RELX Solutions
The surge in organized bonus abuse underscores growing demand for RELX’s data analytics and AI-powered risk solutions. Enhanced collaboration and multi-layered defenses could catalyze growth in compliance, identity verification, and customer trust services.