American Express names Jess Ling chief marketing officer, effective Nov. 30
AXP•American Express named Jess Ling chief marketing officer, effective Nov. 30, 2026. Ling, who joined the company in 2019, succeeds Elizabeth Rutledge, who will retire in March 2027.
1. Leadership change
Ling currently serves as executive vice president, global brand advertising, and joined American Express in 2019. She succeeds Elizabeth Rutledge, who will retire in March 2027.
