Aon Study Reveals 88% Demand New AI Skills but Only 18% Upgraded Workforce

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Aon’s inaugural Human Capital Trends Study finds 88% of employers agree AI demands new workforce skills while just 18% have upskilled employees in the past year and only 28% have hired AI experts. The gap poses material enterprise value risk.

1. Study Key Findings

Aon’s inaugural Human Capital Trends Study surveyed global firms and found 88% of employers believe AI adoption requires new workforce capabilities, yet only 18% have engaged employees in reskilling programs and 28% have recruited AI specialists.

2. Risks of Skills Gap

Aon warns that prioritizing technology over people strategies leads to faster AI deployment without sufficient workforce readiness, increasing operational, decision-making and reputational risks that could undermine long-term enterprise value.

3. Recommended Actions

Aon advises organizations to align AI strategies with workforce planning by assessing skills needs, investing in structured reskilling, strengthening leadership governance and leveraging people analytics to convert AI investments into sustainable performance.

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