CDW plans to leverage its 36% netted-down revenue mix—covering cloud, SaaS and partner services—to drive low single-digit gross profit growth in 2026 and achieve mid-single-digit operating leverage. Management will focus on disciplined working-capital management to generate cash flow and allocate capital between share buybacks and strategic M&A.

Enterprise demand remains deliberate, with AI initiatives and PC refresh cycles fueling near-term purchases while customers delay larger infrastructure investments due to memory-price and supply uncertainties. State and local public-sector spending has been strong, federal funding remains choppy, education is expected to recover to pre-pandemic levels, and small business channels continue to show resilience.

CDW’s investments in verticalization have driven growth in healthcare through dedicated strategists advising large health systems, and the company is now extending this model into financial services. Leadership views vertical expertise as a competitive edge and will maintain M&A activity to deepen strategic relationships in key industries.

AI monetization at CDW has progressed from professional services workshops to embedding frontier AI models and AI PCs across the partner ecosystem, but broad infrastructure spending for AI remains nascent. Memory-price volatility and hybrid on-prem/cloud planning are catalysts CDW believes will accelerate large customers’ infrastructure refresh decisions once clarity returns.