Cisco has introduced a new AI-driven hologram agent designed to transform in-store customer interactions at major retail chains. The solution, developed in partnership with two global retailers during a six-month pilot, uses real-time natural language processing and computer vision to answer shopper queries, provide product recommendations and process loyalty rewards. In pilot tests conducted at 10 store locations, the hologram agent handled an average of 125 customer interactions per day with a 92% successful resolution rate and reduced staff engagement time by 18%. Cisco plans to roll out the technology to 50 additional stores in Q2, with full commercial availability scheduled for Q4.

During the third quarter, CFC Planning Co. LLC increased its holding in Cisco by 7.8%, acquiring an additional 6,705 shares to reach a total of 92,640 shares valued at $6.338 million. This stake now represents 5.2% of CFC Planning’s portfolio, making Cisco its second largest position. Other funds also added to their positions: Brighton Jones LLC boosted its stake by 49.5% to 74,187 shares (worth $4.392 million), Revolve Wealth Partners LLC increased by 37.0% to 9,156 shares ($542,000), Sivia Capital Partners LLC rose 7.5% to 10,178 shares ($706,000) and Signal Advisors Wealth LLC expanded by 6.1% to 8,450 shares ($586,000). Following these moves, institutional investors collectively own 73.3% of Cisco’s outstanding shares.