Charter (CHTR) sinks 25% after Q1 EPS miss and broadband subscriber losses

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Charter Communications shares are plunging after its April 24, 2026 Q1 results showed worse-than-expected broadband subscriber losses and an EPS miss. Investors are also reacting to cautious forward commentary as competition intensifies and margins face pressure despite a modest revenue beat.

1. What’s driving the move

Charter Communications is sliding sharply following its first-quarter 2026 earnings update released on April 24, 2026, which highlighted continued pressure in the company’s core broadband business. The quarter featured an earnings-per-share miss and net broadband customer losses that were larger than investors expected, overshadowing a slight revenue beat and positive momentum in mobile lines.

2. Key negatives investors are repricing

The primary concern is that broadband net losses are persisting at a pace that suggests competitive pressure remains elevated, limiting near-term confidence in a stabilization of the core franchise. Profitability also came in below expectations, amplifying worries that Charter may need to lean harder on pricing and retention activity (or absorb higher costs) to defend share, even as it continues investing in network upgrades.

3. What to watch next

Markets will focus on whether broadband losses improve in Q2, whether mobile growth can meaningfully offset weakness in the legacy fixed-line base, and whether management’s tone implies a longer path to re-accelerating customer growth. Investors will also watch any updates around large strategic commitments and capital intensity that could influence free cash flow and leverage expectations over the next several quarters.