Cheche Group Launches 24/7 AI Underwriting Agent for Auto Renewals
CCG•Cheche Group launched ABAO Agent, an AI-powered agent built on its proprietary large language model and integrated with core insurance workflows. Deployed at scale for auto insurance renewals, it automates outreach, needs assessment, policy follow-up and conversion, reducing labor and operational costs while preserving service continuity.
1. Launch of ABAO Agent
Cheche Group launched ABAO Agent on June 22, 2026, marking its evolution into an AI-driven insurtech. The agent is built on Cheche’s proprietary large language model and deeply integrated with core underwriting and policy renewal workflows.
2. Commercial Deployment and Capabilities
ABAO Agent is now commercially deployed at scale for auto insurance renewals, delivering fully autonomous 24/7 operations. It independently performs customer outreach, needs assessment, policy follow-up and conversion, functions that previously required dedicated human teams.
3. Impact on Costs and Strategic Outlook
By automating these processes, the solution reduces labor and operational costs for carrier partners without sacrificing service continuity. Cheche plans to extend AI capabilities across underwriting, pricing and claims to drive further structural cost savings and strengthen its competitive moat.
