Cisco this week introduced an AI-powered hologram agent designed to enhance in-store customer engagement and streamline retail operations. The solution combines real-time natural language processing with advanced gesture recognition to deliver personalized product demonstrations and support. In pilot deployments at two major department store chains, Cisco reports a 25% reduction in average customer wait times and a 15% increase in add-on accessory sales over a six-week evaluation period. Built on Cisco’s existing Webex platform, the hologram agent integrates with point-of-sale systems and inventory databases, enabling seamless upsell suggestions and automatic stock replenishment alerts. Cisco expects to expand availability to 50 retailers by the end of the year, targeting an addressable market valued at $3.2 billion in digital customer-service solutions.

In its latest SEC filing, CFC Planning Co LLC reported a 7.8% increase in its Cisco Systems position during the third quarter, acquiring an additional 6,705 shares to reach a total of 92,640 shares. At quarter end, the holding was valued at $6.34 million and represented the firm’s second-largest stake, accounting for 5.2% of its portfolio. Other institutions followed suit: Brighton Jones LLC expanded its position by 49.5%, adding 24,562 shares to hold 74,187 shares valued at $4.39 million; Revolve Wealth Partners LLC increased its stake by 37.0% to 9,156 shares; and Sivia Capital Partners LLC grew its position by 7.5% to 10,178 shares. Overall, institutional ownership of Cisco shares stands at 73.3%, underscoring continued confidence in the company’s enterprise networking and software subscription business.