Commerce.com releases transcript of Q2 2026 earnings call prepared remarks
CMRC•Q2 results and operating metrics
Commerce released prepared remarks for its Q2 2026 earnings call attended by CEO Travis Hess, CFO/COO Daniel Lentz, and SVP of Finance and Investor Relations Tyler Duncan.
Q2 revenue totaled $84.5 million; non-GAAP operating income reached $8.1 million; GMV rose 14% to $8.8 billion; and net revenue retention improved to 95.8%.
Management comments on market shifts and guidance
Management described a structural shift in commerce, citing softer B2C replatforming and delayed AI-driven monetization as discovery moves to AI search, agents, marketplaces, and retail media.
Full-year revenue guidance was cut to $336.5 million to $344.5 million; non-GAAP operating income was guided at $28 million to $34 million; and the midpoint revenue outlook was down $18 million.
The guidance reset was tied to partner ecosystem concentration, higher R&D, and AI-driven infrastructure costs. Gross margin fell to 75.7% on AI crawler traffic, while Payments GMV tracked 30% ahead of plan.
