eHealth survey finds 57% of Americans say choosing health insurance is stressful
EHTH•An eHealth survey found 57% of Americans consider open enrollment stressful. Among ACA enrollees, 68% worry about finding affordable coverage for 2027, while 58% of insured Americans said out-of-pocket costs led them to delay or skip care.
1. Survey findings
eHealth’s Oct. 28, 2026, survey found that 57% of Americans consider open enrollment stressful. Among ACA enrollees, 68% worry about finding affordable coverage for 2027, and 36% consider their current plans unaffordable.
2. Coverage and care
Out-of-pocket cost concerns prompted 58% of insured Americans to delay or skip care, while coverage uncertainty deterred 46%. Some 71% kept the same health plan for multiple years to avoid researching alternatives.
3. AI and claims
AI tools have helped 48% of Americans review health insurance options. The survey found 82% support mandatory human review of AI-denied medical claims.
