ePlus Debuts AgenticOps AI Platform Cutting MTTR from Hours to Minutes
PLUS•ePlus unveiled its AgenticOps AI platform built on Cisco AI POD with Splunk Observability Cloud, Cisco AI Defense and NVIDIA Nemotron/OpenShell runtime for autonomous IT and security operations. The solution self-diagnoses and self-heals incidents, cutting mean time to resolution from hours to minutes and reducing operational complexity.
1. Platform Introduction
ePlus unveiled AgenticOps, an enterprise-grade AI platform for autonomous IT and security operations, at Cisco Live. Jointly developed with Cisco and NVIDIA, the platform is deployed on the Cisco AI POD infrastructure.
2. Technical Integration
AgenticOps integrates ePlus’ AI AgenticOps platform via Splunk Observability Cloud, Cisco AI Defense and DefenseClaw endpoint protection, and NVIDIA Nemotron/OpenShell runtime. This unified architecture provides policy-based privacy and secure AI agent deployment.
3. Operational Benefits
The solution self-diagnoses and self-heals incidents, reducing mean time to resolution from hours to minutes and lowering operational complexity. Autonomous detection-to-remediation loops enable IT and security teams to focus on strategic tasks.
4. Deployment Implications
Live demonstrations highlighted use cases across hybrid environments, illustrating continuous security improvements. Enterprises can deploy the self-contained system in their own environments to accelerate incident response and strengthen defenses.
