EXL Named Leader in 2026 Everest Healthcare Payer AI Operations Assessment
EXL was named a Leader in the Everest Group Healthcare Payer Intelligent Operations PEAK Matrix 2026 assessment, evaluated across 33 providers on next-generation AI-enabled back-office capabilities. Its CareRadius platform’s analytics, predictive modeling and automation drove strong double-digit growth in EXL’s health and life sciences segment.
1. Everest Group Healthcare Payer Assessment
The 2026 Everest Group PEAK Matrix evaluation assessed 33 healthcare payer back-office operations providers, expanding its scope to Intelligent Operations by measuring analytics, automation and AI-enabled capabilities across core payer functions.
2. EXL’s CareRadius Platform and Growth
EXL’s CareRadius platform, combining utilization management, case management and population health workflows with analytics-driven automation, was cited for predictive modeling strength and flexibility, fueling strong double-digit growth in its health and life sciences business.