FirstEnergy Taps Jennifer Lawless to Lead Learning for 42,000-Employee Program
FirstEnergy has appointed Jennifer Lawless as Vice President of Enterprise Learning to implement its learning and development strategy across its workforce. Lawless, formerly Training Director at Exelon Utilities where she upgraded a learning management system for over 42,000 employees, will modernize technologies and champion accountability and safety.
1. Appointment Details
FirstEnergy named Jennifer Lawless Vice President of Enterprise Learning on April 9, 2026, reporting to Senior Vice President and Chief Human Resources Officer Karen McClendon.
2. Role and Objectives
In her new role, Lawless will implement the enterprise learning and development strategy, modernize learning technologies, and advance leadership capabilities to foster accountability, safety and innovation across the organization.
3. Previous Experience
Prior to joining FirstEnergy, Lawless served as Training Director at Exelon Utilities, where she upgraded a learning management system for over 42,000 employees and contractors, established a centralized training organization, and developed leadership programs using the systematic ADDIE model.
4. Company Background
FirstEnergy operates one of the nation's largest investor-owned electric systems, serving more than 6 million customers and managing approximately 24,000 miles of transmission lines across six states, with a stated commitment to integrity, reliability and operational excellence.