Freshworks releases transcript of Q2 2026 earnings call
FRSH•AI monetization and guidance
Freshworks said AI monetization accelerated.
- More than 7,000 customers pay for an AI SKU.
- Copilot attach rate was above 70% on new deals over $30,000.
- For Q3, Freshworks guided revenue to $244.5 million to $245.5 million.
- Full-year revenue guidance was $963.5 million to $966.5 million.
- Adjusted free cash flow was expected to be about $265 million.
Q2 results and operating performance
Freshworks held its Q2 2026 earnings call with CEO Dennis Woodside, CFO/COO Tyler Sloat, VP of IR Kate Scolnick, and analysts.
- Revenue was $237.4 million, up 16% year over year.
- Non-GAAP operating margin was 24%.
- GAAP net income was $3.2 million, ahead of plan.
- EX ARR was , up .
