ISG report says US public sector shifts to governed cloud, AI adoption amid security focus - III News | RalliesISG report says US public sector shifts to governed cloud, AI adoption amid security focus
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III• Cloud migration remains central
- Cloud migration remains central, driven by cost pressure, reliability targets, phased legacy modernization to limit risk, complexity, service disruption.
- Budget constraints accelerate modular systems, shared capabilities, reusable services across agencies, alongside stronger cybersecurity, identity controls, data stewardship.
Provider assessment highlights leading firms
- Provider assessment covers 79 firms; Accenture, CGI Federal, Cognizant, IBM, Kyndryl led across all five service categories.
AI adoption moves toward operational use cases
- AI adoption shifts to operational use cases, with demand for governed deployments, secure hosting, access controls, prompt and output controls.
Public sector tech projects face tighter scrutiny
- ISG report flags tighter scrutiny of US public-sector tech projects, with agencies prioritizing measurable outcomes, secure delivery, uninterrupted operations.