JLL sees AI adoption in facilities management reaching 86% by 2030

JLL•2026-10-27

JLL projects scaled AI adoption in facilities management will reach 86% by 2030, up from 45%. The report says nearly 70% experienced disruptions from labor shortages or technology skills gaps, while fewer than 45% are prepared to manage those risks.

1. AI adoption projected to rise

JLL's Oct. 27 report projects scaled AI adoption in facilities management reaching 86% by 2030, up from 45%. Robotics adoption is expected to rise to 71% from 37% over the same period.

2. Budgets and staffing

Nearly 70% of organizations experienced disruptions from labor shortages or technology skills gaps, and fewer than 45% are prepared to manage those risks. Among organizations that view facilities management as a competitive advantage, 64% expect budgets to increase over the next three to five years; 58% plan workforce expansion, and 45% anticipate both budget and workforce growth.