Commercial AI voice agent deployment expands customer relationship
Marchex announced a commercial deployment of its AI Voice Agent by an advertising and media customer following a paid pilot.
The expanded relationship generates about $400,000 in annualized revenue.
Incremental revenue is expected in 2026, rising to more than $200,000 in annualized incremental revenue in 2027.
The pilot used the voice agent to qualify leads when sales representatives were unavailable, improving call handling and capturing additional sales opportunities.
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