Meta to Cut 10% Workforce and Offer Rivals Free WhatsApp AI Access

METAMETA

Meta Platforms will eliminate about 10% of its workforce beginning May 20 as part of a companywide cost-cutting initiative. It also offered rival AI chatbots free limited access to WhatsApp’s Business API in Europe up to a set message threshold before charging fees to address regulatory scrutiny.

1. Workforce Reduction

Meta initiated a plan to cut approximately 10% of its global workforce effective May 20, part of a broader effort to streamline operations and reduce expenses following rapid hiring phases. The move aims to optimize staffing and reallocate resources toward key growth areas such as AI development and virtual reality.

2. WhatsApp AI API Proposal

Meta proposed granting independent AI chatbots free access to WhatsApp’s Business API in Europe up to a defined message limit, with fees kicking in beyond that threshold. The offer is designed to mitigate concerns over Meta AI’s privileged position on WhatsApp, though smaller AI firms argue the terms still favor Meta’s own assistant.

Sources

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