Microsoft’s M365 Copilot now has 20 million paid enterprise seats, quadrupling the number of companies paying for over 50,000 seats and landing four customers—Bayer, Johnson & Johnson, Mercedes, and Roche—with more than 90,000 seats each, plus a landmark 740,000-seat agreement with Accenture.

Copilot queries per user climbed nearly 20% quarter over quarter, elevating weekly engagement to the same level as Outlook and signaling that Copilot has become a daily productivity tool for enterprise users.

Agent mode is now the default experience across Copilot and Office apps, enabling multi-step actions within documents, while intelligent auto-routing lets enterprises access multiple AI models—including Anthropic’s Claude—for optimal performance and versatility.