NatWest report finds 47% of UK businesses use Open Banking
NWG•A NatWest survey found that 47% of businesses surveyed use Open Banking, while 94% expect to trial it as a payment method within 12 months. Trust and payment-process issues remain challenges, with 59% reporting late payments and 55% citing inefficient integration with existing infrastructure.
1. Survey findings
Payit by NatWest’s 2026 Frictionless Payments research found that 47% of businesses surveyed use Open Banking and 94% expect to trial it as a payment method within 12 months. Regulatory oversight equivalent to banks’ requirements is very or extremely important to 93% of respondents; 59% said current payment processes cause late payments, while 55% reported inefficient integration with existing infrastructure.
