OppFi Posts NPS 78, 77% Same-Day Decisions in 2025 Impact Report
OppFi's 2025 Social Impact Report shows 77% of customers got same-day loan decisions and 33% same-day funding alongside an industry-leading NPS of 78. Customers completed 18,297 Zogo financial literacy modules and received 173,792 SpringFour resource referrals, underscoring expanded financial inclusion efforts.
1. Social Impact Report Release
OppFi released its 2025 Social Impact Report during Financial Capability Month, emphasizing its mission to support 48 million underbanked Americans by embedding financial health and inclusion into its platform.
2. 2025 Impact Metrics
The report highlights an NPS of 78, 77% of customers receiving same-day loan decisions, nearly one-third securing same-day funding, 18,297 completed Zogo learning modules and 173,792 SpringFour resource referrals.
3. April Customer Empowerment Campaigns
In April, OppFi awarded triple “3x Coins” on Zogo for completing financial literacy lessons and promoted SpringFour’s directory of over 25,000 vetted local resources for essentials like housing, utilities and food assistance.