PC Connection flags cybersecurity gaps between IT and public works
CNXN•PC Connection identified gaps between municipal IT and operational technology oversight as a cybersecurity risk to essential public services. Water utilities in at least seven states reported incidents to the FBI since July 27, and Minnesota confirmed more than 30 systems were attacked in late July.
1. Oversight gaps identified
PC Connection identified gaps between municipal IT and public works oversight of operational technology as a cybersecurity risk to essential public services. Attackers accessed internet-facing controllers and changed configurations, causing operational disruptions that forced some utilities to rely on manual operations.
2. Recommended safeguards
The analysis recommends shared IT and public works oversight, tighter remote access controls, and a 30-day review of connected assets and ownership. It also says manual fallback requires documented procedures, trained staff, and practiced handoffs to reduce reliance on individual employees’ operational knowledge.
