Salesforce Shares Down 26% YTD Despite 24.9% EPS Beat and $800M AI ARR

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Salesforce shares have fallen 26% year-to-date despite reporting a 24.9% EPS beat last quarter and $800 million in Agentforce ARR growing 169% year-over-year. AI agents are now plugging into enterprise systems and performing tasks that Salesforce and peers previously charged for, intensifying concerns over future software revenue.

1. Market Sell-Off Hits Software Sector

The iShares Tech-Software ETF has plunged 23% year-to-date while the broader tech benchmark remains essentially flat, signaling a sector-wide backlash against companies carrying a software label.

2. Salesforce Financial Performance Versus Stock Reaction

Salesforce posted a 24.9% EPS beat last quarter and grew Agentforce annual recurring revenue to $800 million, up 169% year-over-year, yet its shares have declined 26% since January.

3. AI Integration Threatens Traditional Software Fees

New AI agents are being integrated directly into enterprise systems, automating tasks like report generation and code review that software vendors, including Salesforce, historically monetized.

4. ServiceNow CEO Pushes Back on AI Speculation

ServiceNow’s CEO emphasized that enterprise AI will drive the next investment supercycle and deliver returns, countering the narrative that AI will erode the core revenue streams of established software companies.

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