ServiceTitan’s Max package has driven call booking rates up by over 500 basis points and job close rates by over 1,000 basis points versus peer businesses, while locations using Max more than doubled in the fiscal quarter ended April 30, 2026. Early adopters like Team Rooter saw online booking conversion rise from 61% to 66%, achieved an 18% year-over-year revenue gain and a 39% increase in average ticket size.
ServiceTitan’s initial Max users recorded call booking rates over 500 basis points higher and job close rates more than 1,000 basis points above peer baselines as AI agents automated lead generation, dispatch, and quoting workflows.
ServiceTitan more than doubled the number of locations on Max in the fiscal quarter ended April 30, 2026, and is expanding onboarding capacity to meet increasing demand for the AI-powered package.
Residential plumbing firm Team Rooter increased online booking conversions from 61% to 66%, achieved its highest-revenue month in nine years, posted an 18% year-over-year revenue gain and saw average ticket size grow by 39% after adopting Max.
Max unifies data across the platform and employs specialized AI agents to detect capacity, throttle demand, handle inbound calls and generate customized field quotes, reducing manual coordination at every stage.
