Sezzle survey finds 66% of shoppers likely to abandon carts without preferred BNPL option
SEZL•A Sezzle survey with Morning Consult found 66% of BNPL users would abandon checkout if their preferred provider were unavailable.
1. Survey findings
The survey found 57% of respondents always or often compare payment options before shopping, while 85% of Gen Z respondents use more than one BNPL service. More than a third said they had been declined by a BNPL provider, and 82% said BNPL enabled purchases they would otherwise delay or skip.
