SMB AI adoption outpaces workforce readiness, Insperity research finds
NSP•Insperity research found that 75% of small and midsize business leaders use or experiment with AI, while 40% feel very prepared to manage the workforce transition. Employees who perceived balanced investment in AI and people were more than twice as likely to trust employers’ AI use, at 38% versus 18%.
1. AI use and readiness
Insperity research found that 75% of small and midsize business leaders use or experiment with AI, but only 40% feel very prepared to manage the workforce transition. While 83% primarily use AI to augment employees, 53% are actively seeking AI-driven headcount reductions.
2. Employee concerns
Employees who perceived balanced investment in AI and people were more than twice as likely to trust their employer’s AI use: 38%, compared with 18%. Lack of human understanding was the leading concern about AI-influenced decisions, cited by 52%, ahead of data privacy and job loss.
