TELUS Digital partners with Parloa to roll out enterprise AI agent platform
TU•TELUS Digital partnered with Parloa to implement enterprise AI agents that automate customer-service interactions end-to-end. TELUS Digital will provide implementation, integration, change management and services for Parloa deployments.
1. Partnership details
TELUS Digital will handle implementation, integration, change management, managed services and professional services for Parloa deployments at scale. The platform runs on Azure, supports multiple AI models including OpenAI GPT, and targets regulated industries across North America and Europe.
