On January 9, 2026, Telus revealed a new round of voluntary severance packages (VSPs) affecting nearly 700 Canadian employees, including over 500 members of the United Steelworkers union Local 1944. These VSPs target Telus Business Solutions operations in British Columbia, Alberta, Ontario and Quebec. Workers have until January 21 to accept the offers. Since 2016, Telus has reduced its Canadian headcount by thousands, contributing to a 62% rise in complaints to the Commission for Complaints for Telecom-television Services in 2025 versus 2024. United Steelworkers President Michael Phillips warned that further job cuts will damage local economies and intensify customer dissatisfaction, and he pledged the union will press Ottawa to enforce higher service standards and protect domestic telecom infrastructure.

On January 8, 2026, Telus engaged TD Securities and Jefferies as financial advisers to advance its strategy for monetising the TELUS Health segment. As of Q3 2025, TELUS Health served over 160 million lives across more than 200 countries and territories, generating year-to-date operating revenue of $1.5 billion, EBITDA of $258 million and cash flow of $99 million. CEO Darren Entwistle highlighted that the monetisation plan is a key element of Telus’s deleveraging efforts, which have reduced net debt to adjusted EBITDA to approximately 3.4× and aim to reach around 3.3× by year-end 2026 and 3.0× by end-2027. The process may include identifying strategic partners with complementary capabilities to accelerate growth, strengthen global reach and support a targeted minimum 10% compound annual growth rate in free cash flow through 2028.