UPS Volume Drops to 19.97M in 9M25, Operating Margin Shrinks to 6.8%

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UPS’ average daily package volume fell from 25.25M in 2021 to 19.97M over the first nine months of 2025, while operating margin shrank to 6.8%. The FAA’s grounding of its MD-11 fleet has strained logistics, and analysts forecast 3% revenue drop in 2025 and 7% EPS growth in 2026.

1. Share Performance and Historical Context

United Parcel Service shares have declined roughly 45% since peaking at a record high in early 2022, erasing gains built up over decades. The stock surged 286% from its 1999 IPO price of $50 to that February 2022 peak, fueled by a pandemic-era e-commerce boom. Today’s price, near $107, reflects a multi‐year reversal driven by slowing volume growth and contracting operating margins.

2. Operational and Financial Trends

From 2019 through 2021, UPS saw average daily package volumes climb from 21.88 million to 25.25 million, total revenue rise from $74.09 billion to $97.29 billion, adjusted operating margin expand from 11.0% to 13.5%, and diluted EPS jump from $7.53 to $14.68. Since then, daily volumes slipped to 19.97 million in the first nine months of 2025, revenue has fallen to $64.18 billion over that period, margins have compressed to 6.8%, and diluted EPS has fallen to $4.46. Management has partially offset volume declines by increasing fees and reducing low‐margin Amazon orders, boosting average revenue per piece to $14.46 but at the cost of total shipment volume.

3. Near-Term Outlook and Challenges

In 2025, UPS signed a costly labor agreement that raised pension and wage expenses, divested Coyote Logistics, and incurred regulatory fines and impairment charges. A grounding of 9% of its MD-11 aircraft during peak season further strained capacity and is expected to compress margins until aircraft are returned to service. Analysts forecast a 3% revenue decline and 3% EPS drop for full-year 2025, with flat revenue and a 7% EPS rebound in 2026 as automation investments and higher-margin sectors—healthcare and SMB deliveries—begin to offset headwinds.

4. Strategic Initiatives and Investor Considerations

UPS is targeting $3.5 billion in cost reductions through workforce optimization, facility automation and network realignments, and plans to reduce its exposure to low-margin volume by cutting Amazon deliveries by 50% through mid-2026. Management expects these measures, combined with growth in healthcare and B2B verticals, to gradually restore adjusted operating margins toward the low double-digit range. Investors should weigh the company’s dividend yield—currently above 6%—against the uncertainty in trade tariffs, industrial demand and aviation capacity constraints into 2026.

Sources

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