Western Union Q2 FY26 GAAP EPS drops 35% to $0.24; revenue falls 1% to $1 billion
WU•Quarterly results
Western Union posted Q2 GAAP revenue of $1 billion, down 1% year over year; GAAP EPS fell to $0.24 from $0.37.
GAAP operating margin narrowed 6 percentage points to 13%, reflecting margin pressure tied to the CMT retail business and higher operating expenses.
Segment performance
Consumer Services GAAP revenue rose 4%, while Branded Digital GAAP revenue increased 7% with transactions up 25%.
Management commentary and outlook
Management cited weaker-than-expected Americas Retail performance and a delayed Intermex close that pushed out expected synergies, prompting faster cost cuts in 2H.
Western Union forecast 2026 adjusted EPS of $1.25 to $1.35, assuming the Intermex deal closes on Sept. 1, 2026.




