Zscaler says factory IT friction undermines cybersecurity and productivity
ZS•Zscaler says disruptive security controls can weaken factory cybersecurity when workers bypass them to keep production moving. Repeated logins and workflow interruptions can cause cumulative productivity losses across shifts, sites and hundreds of workers.
1. Factory security friction
Zscaler’s manufacturing cybersecurity analysis warns that disruptive security controls can lead factory workers to bypass them to maintain production. It says repeated logins and workflow interruptions create cumulative productivity losses, and recommends assessing operational friction alongside security compliance and choosing controls that fit factory workflows.
