Bridgeline Digital says multi-segment enterprise selects HawkSearch after competitive review

Bridgeline Digital says it won a new HawkSearch customer following a competitive enterprise search evaluation.

The client is a multi-segment enterprise serving healthcare, hospitality and retail, and the deployment targets Salesforce Commerce Cloud.

Selection cited personalization, customer entitlements and merchandising controls, with a catalog size of about 30,000 SKUs.

Initial rollout focuses on product discovery and search performance, and the roadmap includes conversational search, recommendations and AI-driven responses.