Convenience retailers need modernization to unlock AI value, NCR Voyix says
VYX•NCR Voyix says convenience and fuel retailers need modern systems, trusted data and governance to generate meaningful returns from AI. It cited Pilot’s long-term point-of-sale modernization agreement as a foundation for future AI capabilities.
1. Modern systems needed
NCR Voyix’s analysis says fragmented data, inconsistent processes and competing investment priorities constrain convenience and fuel retailers’ ability to generate measurable returns from AI. It recommends focusing on defined operational problems, citing forecasting, inventory optimization and personalization as areas already delivering value.
2. Pilot agreement
Pilot’s long-term point-of-sale modernization agreement with NCR Voyix targets standardized operations, stronger security and greater resilience, creating a foundation for future AI capabilities.
