CXApp Reports 98% Subscription Revenue, 87% Gross Margin and $11.1M Cash in FY25
CXApp's subscription revenue reached 98% of total in FY25, up from 87% in FY24, while GAAP gross margin rose five points to 87% and cash ended at $11.1M. The company provides a 2026 strategic outlook focused on its Agentic AI Platform, 20+ pipeline opportunities and an 11,000+ TouchSource deployment partnership.
1. FY2025 Financial Performance
CXApp completed its transition to pure-play SaaS with subscription revenue reaching 98% of total in FY2025, up from 87% a year earlier. GAAP gross margin expanded to 87%—a 5-point increase—while cost of revenues fell 55% and the company ended the year with $11.1 million in cash and over 70% of staff focused on AI innovation.
2. 2026 Strategic Outlook with Agentic AI Platform
The company introduced the CXAI Agentic AI Platform as the foundation for its 2026 growth strategy, outlining a roadmap from CXAI 1.0 to CXAI 2.0 featuring a generative, zero-touch UI. This platform combines autonomous orchestration and predictive intelligence to enable proactive workplace operations and drive deployment scalability.
3. Enterprise Pipeline and TouchSource Partnership
Commercial momentum accelerated with more than 20 enterprise opportunities in active pipeline, including formal RFPs and expansion within existing Fortune 500 clients. The strategic partnership with TouchSource positions CXApp to deploy its AI capabilities across 11,000+ digital directory sites in office, healthcare, retail, and mixed-use properties.