Ericsson unit Vonage integrates branded calling into Epic Hello World platform
ERIC•Epic cites higher answer rates among adopters
Epic cited Branded Calling adopters reporting answer rates near 45%, aiming to cut missed appointments.
Vonage integrates branded calling into Epic Hello World
Ericsson unit Vonage integrated its Branded Calling technology into Epic Hello World, targeting higher patient call answer rates.
The integration uses Vonage Voice API to display a provider’s name, logo and reason for calling on supported mobile devices.
