Genpact has been positioned as a Leader in Everest Group’s 2025 Banking Operations – Services PEAK Matrix® Assessment, reflecting its end-to-end banking operations capabilities across lending, payments and servicing. Everest Group highlighted Genpact’s AI-enabled modular platforms — including riskCanvas®, lending-as-a-service, Cora LiveSpread and asset finance-as-a-service — which collectively support scalable credit, mortgage and risk workflows. The report also underscored Genpact’s use of digital twins to accelerate mortgage origination and reduce rework, advanced analytics to strengthen KYC processes and outcome-based commercial models that tie pricing to metrics such as delinquency rates, fraud levels and customer satisfaction. According to Everest Group’s Practice Director Dheeraj Maken, Genpact’s modular architecture and AI-first focus streamline onboarding, servicing and transaction orchestration, enabling measurable transformation at scale.

In the 2026 Brand Finance IT Services 25 report, Genpact was identified as a ‘brand to watch’ after achieving a 16% increase in brand value to USD 1.5 billion, elevating its position to 18th among global IT services providers. Brand Finance attributed this growth to Genpact’s strategic pivot to an agentic AI-driven model under its GenpactNext framework and a comprehensive global rebrand launched in fall 2025, anchored by the tagline “On It.” This rebrand introduced a new visual identity, refreshed messaging and a digital experience designed to emphasize Genpact’s expertise in advanced technologies. Brand Finance CEO David Haigh noted that Genpact’s clearer market positioning and focus on AI and process intelligence have strengthened its reputation with enterprise clients and contributed to sustained double-digit growth in brand valuation.