Nex-Tech Leverages Calix One AI Platform for 375% Engagement Boost
CALX•Nex-Tech extends its 21-year partnership with Calix by deploying Calix Agent Workforce Cloud on the AI-native Calix One platform across residential, MDU and business markets. The provider achieved 375% higher campaign engagement, halved operational time and generated over 9% response rates in under one week.
1. Partnership Expansion
Nex-Tech has renewed and expanded its 21-year relationship with Calix, committing to the AI-native Calix One platform and Calix Agent Workforce Cloud to streamline operations across residential, multi-dwelling unit and business segments.
2. Engagement and Efficiency Gains
Early deployments of Calix Engagement Cloud data have delivered up to 375% higher campaign engagement, cut time invested by 50% and achieved more than 9% response rates within seven days through targeted subscriber outreach.
3. Product Deployment Plans
Nex-Tech will roll out GigaSpire 7u6 Wi-Fi 7 appliances for homes, implement SmartBiz for small businesses and extend SmartHome and SmartMDU solutions to enhance connectivity and service automation in multi-dwelling properties.
4. Strategic Significance
The AI-native core of Calix One, backed by over $2 billion in development and more than 1,200 customers, aims to drive ARPU growth, accelerate real-time execution and differentiate Nex-Tech’s subscriber experiences in a competitive market.
