Remitly Rolls Out WhatsApp ‘Request Money’ in Mexico, Expands UK, Canada, Spain Support
Remitly launched a ‘Request Money’ feature in partnership with Elektra in Mexico, allowing recipients to generate secure transfer links via WhatsApp. It also expanded WhatsApp Send support to customers in the UK, Canada, and Spain, driving a 62% increase in unique WhatsApp send sessions in Q1 2026.
1. Recipient-Initiated Transfers via Request Money
Remitly partnered with Elektra to launch Request Money in Mexico, allowing recipients to generate secure transfer links via WhatsApp. This feature enables recipients to initiate remittance requests directly, simplifying the money movement process without requiring additional app downloads.
2. Geographic Expansion of WhatsApp Send
WhatsApp Send support extended to customers in the UK, Canada, and Spain, enabling transfers to 14 receiving countries including India, Mexico, and the Philippines. This adds three new sender markets, broadening Remitly’s reach in key corridors for cross-border payments.
3. Strong Early Adoption and Growth
Unique WhatsApp send sessions rose 62% in Q1 2026 compared to Q4 2025, reflecting robust customer uptake of the platform. Ongoing campaigns like ‘Skip the Line’ and a Community Ambassador program have driven awareness and conversion of offline-first senders to digital channels.